Privacy Policy

Who we are

Our website address is:

What personal data we collect and why we collect it

  • We are regulated by the Council for Licensed Coneyancers and the Transaction File Codes require us to keep sale files for a minimum of six years and for most other conveyancing matters, including purchase of property, for a minimum of 15 years.
  • Similarly, we are required to obtain and retain up-to-date proof of your identity as required by the Money Laundering Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017.  We will hold these details for the period referred to in the above paragraph.
  • We hold your information on a paper file and/or on our electronic case management system and you can contact us at any time during normal office hours for confirmation of what date we hold in relation to you.
  • Our archived file data is reviewed from time to time, usually every 2 years, when all files that have been held for the requisite number of years will be destroyed. This is carried out by licensed confidential waste contractors.  Your information will also be deleted from our electronic case management system.
  • We are required to share your information with other bodies such as Her Majesty’s Revenue and Customs (HMRC) when dealing with Stamp Duty Land Tax returns with your mortgage lender (if any) in relation to their requirements in respect of the mortgage advance or redemption of an existing mortgage and H.M. Land Registry when registering you as the new owner of a property.  It may also be necessary to pass your details to Landlords/Managing Agents if you purchase leasehold property or freehold property that is subject to a service charge.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.